Solution

CRM + WhatsApp Business Platform

Conversations without process cost opportunities.

VEXA helps structure the sales process through CRM and WhatsApp Business Platform, bringing interactions, contacts, history and follow-up into a more organised commercial workflow.

Context

Most companies do not lose business for lack of contacts. They lose it for lack of process around the conversations they already have.

Centralising contact is not simply a matter of tidiness. It is what makes it possible to know how many opportunities come in, what stage each one is at, who owns it, and where the funnel stalls.

Expected result: less dispersion, faster response, greater commercial control and fewer lost opportunities.

What we deliver

  • Lead and contact organisation within a single commercial flow.
  • Centralisation of WhatsApp conversations and other relevant contact points.
  • A sales pipeline with clear stages.
  • Follow-up and lead-distribution rules.
  • Cleaner data to track activity and performance.
  • A foundation prepared for future automations and integrations.

Frequently asked questions

Does the WhatsApp number have to change?

Usually not. The official platform lets a company keep the number it already uses, managing it centrally rather than on one person's phone.

Does the sales team lose autonomy?

No. Each person still talks to their own contacts. What changes is that the history stops being trapped on a single handset and becomes available to the whole operation.

How long does implementation take?

It depends on volume and how many contact points need integrating. We define the scope and the timeline in the diagnostic, before any work begins.

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Where is your business losing opportunities?

In an initial diagnostic, we assess acquisition, conversion, processes and technology to identify the areas with the greatest improvement potential and define the next decision with the highest business impact.

Request a diagnosticTalk on WhatsApp